Hands down some of the best customer service. Called with issues on an older unit and Sean walked me through every step of the way with fixing it. He took pride it helping us. Highly recommend these guys.
We have one on our shop at Texas Trucks Direct and we love it!!
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Jeff Chelepis
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Great products, even greater service. Our parts washer went down in our busiest time of the year. Contacted Dave and he had one at my door the next day ready to go. Thanks Dave and team!!!!!
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Chad Eggleston
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Excellent customer service! Sean worked with me over the phone to help us solve smaller issues ourselves. When on site service was necessary, Dave came out and took care of us fast and professionally. I will be recommending Renegade to anyone who mentions "Parts Washers"
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charles verfuerth
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Awesome machine exceeded all of our expectations, highly recommend there parts washers
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Chris Hanley - Service Manager
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Our Renegade parts washer has been one of the best additions to our service center in the 50+ years we've been in business. We also can't say enough about the INCREDIBLE support we've received from the Renegade team! They are truly invested in providing the best support for their customers. Thank you for keeping our tank running!
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Shane Williams
Trustindex verifies that the original source of the review is Google.
Well-built product so far all of my technicians have been pleased with the unit. Customer service and sales have been wonderful dealing with. Would recommend this product to anyone needing parts cleaned. We purchased the TMB 4100 SS - 110v unit.
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Micheal Lynam
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Needed to order some supplies for our Renegade Washer. Called in over the phone talked to Sean at the company. 5 Star service all the WAY !! :)
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Dino Pinto
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Sean from Renegade Parts Washer is the Absolute King of Customer Service and Hospitality! We had a leak on our washer and called the 1-800 number for help on a Sunday. We received an early morning response the very next day! Sean offered to facetime with our crew and gave us step by step instructions on how to clean, maintain and order in new cleanser for our machine. It runs better than ever before. Thank you!
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Martin Hansen
Trustindex verifies that the original source of the review is Google.
We purchased the TMB 5500 top loader parts cleaner 4 years ago for my bicycle shop and has been a huge time saver in the service shop ! I have a had a few maintenance issues that I needed some assistance with and Sean at Renegade has always responded quickly and knows the product inside and out !(literally) Can count on Sean to always help find a solution quickly ! Recommend there product for quality and durability and after sales service! Martin Hansen - Sunshine Bicycles ,Fairfax ,Ca
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Travis schlice
Trustindex verifies that the original source of the review is Google.
BEING THE OWNER OF A SMALL BUSINESS, I OFTEN FIND MYSELF BATTLING THE DECISIONS BETWEEN COST/ QUALITY/ AVAILABILITY/ AND THE LOCATION THE PRODUCT IS MANUFACTURED... WITH THAT BEING SAID, I STUMBLED ACROSS RENEGADE PARTS WASHERS THROUGH A SEARCH ENGINE AFTER SPENDING COUNTLESS HOURS RESEARCHING, EMAILING AND RECEIVING QUOTES FROM NUMEROUS OTHER PARTS WASHER MANUFACUTURES. WITHIN HOURS OF INQUIRING ABOUT A SPECIFIC PARTS WASHER, I RECEIVED AN EASY-TO-UNDERSTAND QUOTE FROM SEAN AND PROMPLY RECEIVED ALL THE ANSWERS TO QUESTIONS I STILL HAD. AFTER A FEW PHONE CALLS, I DECIDED TO ORDER A TOP LOAD PARTS WASHER.
ALL THE MACHINES ARE BUILT TO ORDER AND, I WAS GIVEN A 6-8 WEEK BUILD TIME. I WAS CONTACTED ON WEEK 4 OR 5 THAT MY MACHINE WAS ABOUT READY TO GO. I RECIEVED MY MACHINE RIGHT AROUND THE 6 WEEK MARK OVER A 1000 MILES AWAY FROM WISCONSIN.
AFTER RECIEVING THE PARTS WASHER SEAN CONTINUED TO HELP ME GET EVERYTHING SET UP. NOW, AFTER A FEW MONTHS OF USING THE PARTS WASHER, I CAN SAY THAT I COULD NOT BE HAPPIER WITH THE PERFORMANCE. I HAVE USED ALKOTA AND CUDA PARTS WASHERS IN THE PAST AND THIS MACHINE COMPLETLY OUT-PERFORMS THOSE TWO OTHER MANUFACTURES IN EVERY WAY POSSIBLE: EASE, WASH TIME, SETUP, MAINTENANCE, ETC.
IF YOU ARE IN THE MARKET FOR A COST-EFFECTIVE PARTS WASHER, AND YOU BELIEVING IN SUPPORTING HARD-WORKING QUALITY AMERICAN-MADE PRODUCTS THAN RENEGADE PARTS WASHERS IS YOUR COMPANY.
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bryston vanwyk
Trustindex verifies that the original source of the review is Google.
Great company. Fantastic customer service, I deal with Sean pretty often and he’s by far the best fella I’ve ever dealt with as far as his customer service skills,, there unmatched! He helps me diagnose issues and what not over the phone pretty frequently and it’s like he is right there in the room with ya. He’s killing it, whatever they pay him it ain’t enough
