Careers at Renegade

Hanen Sales and Operations Manager

Full-Time / In-Person / Reedsburg, WI
Company: Hanen Automatic Cattle & Livestock Feeders, a division of Service Line, Inc.

Hanen Automatic Cattle & Livestock Feeders is looking for an experienced Sales and Operations Manager to manage “everything Hanen.”

This role has two clear parts: growing sales and keeping orders moving. You will work with farmers, ranchers, and livestock industry customers while also helping make sure Hanen orders are assembled, checked, shipped, and supported after the sale.

The right person can sell, coordinate, solve problems, communicate clearly, and take ownership of the customer experience from first conversation to final delivery.

What You’ll Do

• Prospect, develop, and manage sales opportunities with farmers, ranchers, and other livestock industry contacts.
• Build and maintain strong customer relationships through consistent follow-up, product knowledge, practical recommendations, and dependable service.
• Prepare quotes and sales orders.
• Maintain accurate records of leads, quotes, open opportunities, closed sales, and follow-up tasks.
• Achieve sales goals while identifying opportunities to improve the Hanen sales process and customer experience.
• Take sales orders and manage them in the company system, including item details, pricing, options, customer requirements, payment needs, shipping information, and target delivery dates.
• Keep orders moving through production and escalate issues when parts, labor, information, or timing may affect the customer commitment.
• Assemble, prepare, and conduct quality checks of products before shipping.
• Coordinate shipping timing and details with the shipping company.
• Communicate delivery timing, tracking details, unloading requirements, and setup considerations to customers.
• Conduct post-sale follow-up to confirm customer satisfaction, answer operating questions, and identify additional parts, service, or equipment opportunities.
• Answer service calls and provide customer troubleshooting support.

What We’re Looking For

• 5+ years of agricultural sales experience in equipment, feed, livestock, or customer account management.
• Strong understanding of agriculture, livestock operations, farm equipment, dairy or beef operations, or related markets.
• Proven ability to close sales and manage customer accounts.
• Strong organizational skills with the ability to manage multiple orders, production timelines, customer requests, and follow-up tasks at the same time.
• Valid driver’s license and clean driving record.
• Comfortable using computer programs.
• Experience selling or supporting livestock feeding equipment, dairy or beef equipment, automation systems, farm equipment, or other agricultural capital equipment is preferred.
• 3+ years of fulfillment or operations management experience is preferred.
• Strong communication, presentation, negotiation, problem-solving, and follow-through skills.
• Ability to coordinate across departments and communicate clearly with production teams.
• Experience coordinating orders, production schedules, customer deliveries, parts, service, warranty, or equipment readiness.
• Mechanical aptitude or experience working around farm equipment, machinery, fabrication, or equipment service.
• Experience working with NetSuite or another ERP, CRM, or order management system is helpful.
• Familiarity with freight, shipping coordination, inventory, purchasing, or production and assembly workflows is helpful.
• Familiarity with digital marketing, social media content, or customer testimonial development is a plus.

What We Offer

• Competitive base salary plus commission based on experience.
• Comprehensive health insurance, including 100% employer-paid health insurance for qualified individuals.
• Paid time off and holidays.
• 401(k) with company match.
• Quarterly bonus based on company performance.

About Hanen

Service Line, Inc., founded in 1996, manufactures Renegade Parts Washers and Hanen Automatic Cattle & Livestock Feeders.

Hanen provides automatic feeding solutions designed to help livestock producers save time, improve consistency, and support efficient feeding operations.

Learn more at automaticcattlefeeder.com and renegadepartswashers.com.

Why This Role Matters

This role keeps Hanen moving from both sides of the business: sales and follow-through.

Customers need practical answers, accurate orders, clear communication, and equipment that shows up ready to work. This person helps make that happen from the first lead to the post-sale call.